Resources / Insights / The first 90 days of automation: What to expect

The first 90 days of automation: What to expect

Implementing financial process automation is a significant step for any organisation. The first 90 days are where teams get oriented, systems are configured, and early results begin to emerge. Understanding what typically happens during this period helps set realistic expectations.

In this context, the first 90 days refer to the period from project kickoff through early go-live and stabilisation.

For finance teams automating processes such as accounts payable or accounts receivable, these early weeks are critical. Decisions made during discovery, configuration, and early live operation often determine how quickly value is realised and how confidently automation can be expanded over time.

Here is what most organisations can expect during the first 90 days of a financial process automation initiative, and where to focus at each stage.

Week 1 to 2: Discovery and readiness

Before automation begins, it is essential to gain a clear understanding of existing processes. During the first two weeks, teams typically focus on:

  • Mapping current workflows such as invoice receipt, approval, and payment
  • Identifying pain points including bottlenecks, delays, and frequent exceptions
  • Aligning stakeholders on objectives such as faster processing, fewer errors, or improved auditability


This stage also highlights data readiness. Teams often assess whether documents arrive in consistent formats, whether approval paths are clearly defined, and where manual handovers introduce hidden delays.

Focusing on high-volume, high-friction processes at this stage helps prioritise effort and establish a strong starting point. Accounts payable is often selected first for this reason, although the same principles apply across other finance workflows.

Week 3 to 5: Implementation kickoff

With discovery complete, the automation solution is configured to reflect business rules and operational requirements. For financial processes, this typically includes:

  • Intelligent capture and validation of invoices or documents
  • Configuration of approval hierarchies and routing logic
  • Matching rules for purchase orders, receipts, or supporting documents
  • Integration with ERP or accounting systems


User training also begins during this phase. As workflows change, it is important that users understand how their roles evolve and how automation supports their work rather than replacing it.

A common outcome at this stage is the discovery of inconsistencies in existing processes. Automation tends to surface areas that require clarification or standardisation, which is a normal and valuable part of implementation.

Week 6 to 8: Pilot and early live operation

During this phase, the system begins processing live transactions, often through a controlled pilot. A defined set of invoices or documents is run through the automated workflow, allowing teams to observe:

  • Touchless processing rates
  • Exception handling and error patterns
  • User feedback and early adoption


This is typically where organisations begin to see tangible benefits, including reduced processing times, fewer manual handovers, and improved visibility into transaction status.

Early wins often appear within the first few processing cycles. These results help build confidence across finance teams and provide practical evidence of value to stakeholders.

Week 9 to 12: Expansion and refinement

As confidence grows, automation is rolled out more broadly across teams, locations, or business units. Some organisations also begin extending automation into adjacent processes such as procurement, expense management, or accounts receivable.

Key areas of focus during this stage include:

  • Using feedback to refine rules, logic, and user interfaces
  • Documenting and standardising exception handling
  • Tracking performance metrics and early return on investment


By this point, many teams experience more consistent approval workflows, reduced rework, and higher levels of user adoption. Automation begins to feel embedded rather than experimental.

What success looks like by day 90

By the end of the first 90 days, a successful financial process automation initiative typically delivers:

  • Faster processing with fewer errors
  • Improved compliance and auditability
  • Greater transparency across finance operations
  • Stronger leadership support supported by measurable outcomes


While the scale of impact varies by organisation, these early indicators signal that automation is delivering practical value.

Final thoughts: Automation is a journey

The first 90 days are only the beginning. Organisations that treat automation as an ongoing program of optimisation rather than a one-off project are better positioned to scale benefits across finance and beyond.

With clear expectations, early wins, and a feedback-driven approach, teams can move forward with confidence and unlock greater value over time.

If you are exploring how this approach could apply to your organisation, Xcellerate IT works with finance teams to deliver early wins and build automation programs that scale.

More insights

Explore intelligent automation

Xcellerate IT helps organisations design, implement and scale intelligent automation across business processes.