Tungsten TotalAgility

Turn complex processes into connected, automated workflows that deliver results

A single platform to capture, route and complete work faster

Tungsten TotalAgility combines AI-powered document processing, workflow automation, analytics and orchestration in one unified platform.


As a Tungsten Automation Titanium Partner, Xcellerate IT helps organisations in Australia and New Zealand design, deploy and support TotalAgility for faster processing, lower cost and clearer visibility.

Platform capabilities

Built for intelligent automation

TotalAgility brings together the tools that power intelligent automation, from document capture and workflow design to orchestration and deployment flexibility.

AI document intelligence

Capture, extract and classify data from documents with advanced AI.

Low-code process design

Build and adjust workflows with visual tools that speed delivery.

Unified orchestration

Connect people, systems and data in one coordinated flow.

Flexible deployment

Run in cloud, on-premises or hybrid to match compliance needs.

AI innovation

Smarter automation with AI

TotalAgility combines multiple layers of AI to enhance speed, accuracy and decision-making across your organisation.

Document AI

Extracts and validates data from complex documents with enterprise-grade accuracy.

Decisioning AI

Applies business logic and policies to drive consistent, compliant actions.

Agentic AI

Autonomous AI agents that plan and execute tasks within defined governance frameworks.

Generative AI copilots

Conversational assistants that accelerate workflow design, data extraction and insight discovery while keeping humans in control.

Knowledge discovery AI

Finds answers across unstructured content using retrieval-augmented search and reasoning.

Responsible AI

Delivers secure and governed AI that maintains oversight and accountability.

Pre-built models for faster, smarter automation

The TotalAgility document library provides thousands of pre-trained document extraction models across industries such as finance, insurance, supply chain and government.

 

These models capture and classify key information from invoices, forms and statements out of the box, reducing setup time and improving accuracy from day one.


Xcellerate IT refines and localises these models for your business formats, policies and compliance requirements, helping you move from design to production faster.

Core functionality

Key capabilities

Explore the core features that make TotalAgility an end-to-end automation platform built for scale and control across your enterprise.

End-to-end workflow automation

Manage intake, validation, routing and completion in one governed platform that connects every part of the process.

AI-powered knowledge discovery

Search, summarise and analyse unstructured content with intelligent automation that reduces manual review effort.

Integration ready

Connect to ERP, CRM and analytics systems such as TechnologyOne, SAP, Oracle, Microsoft Dynamics, Salesforce and more.

Case and rules management

Model policies and business decisions for consistent execution, faster approvals and reliable audit readiness.

Analytics and reporting

Monitor performance with built-in dashboards, visual metrics and real-time visibility into every workflow.

Security and governance

Protect data and maintain compliance with built-in access controls, audit trails and role-based permissions.

Use cases

Where TotalAgility delivers results

TotalAgility streamlines any workflow that depends on documents, data or decisions.

Accounts payable automation

Capture, validate and post invoices directly into your ERP with approval routing, policy checks and full audit visibility.

Handle forms, identity verification and approvals faster while maintaining compliance and improving the customer experience.

Automate document intake, classification and adjudication to shorten cycle times and improve case accuracy.

Streamline citizen services and internal workflows with automation that improves speed, transparency and accountability.

Manage loan applications, compliance reviews and document-heavy workflows with secure, AI-enabled decisioning.

Unify repetitive workflows across departments to increase throughput and reduce manual handling time.

Local partnership

Why Xcellerate IT

TotalAgility performs best when it is designed, implemented and supported by specialists. We make the platform work in your environment and keep it performing well over time.

Strategic roadmap

We help you identify high-impact processes and plan phased automation growth to deliver measurable business outcomes.

Proven delivery framework

Structured project steps, milestone reviews and documentation that ensure on-time, predictable results.

Integration expertise

We design and validate integrations with your ERP, CRM and analytics systems to ensure clean, reliable data flow.

Security and compliance

Our delivery follows your governance model, with access control, audit trails and change management built in from the start.

Enablement and training

Role-based sessions for end users, admins and internal champions to drive confident adoption.

Post go-live care

Application support, software assurance and practical guidance that keep performance steady.

Chosen by leading organisations

Business outcomes

Benefits at a glance

TotalAgility delivers measurable gains in productivity, accuracy and customer experience across every workflow.

Faster processing

Reduce manual effort and shorten cycle times for document-heavy workflows and approvals.

Higher accuracy

AI-driven validation and rules-based checks minimise rework and human error.

Improved visibility

Dashboards and real-time tracking provide complete insight into process performance.

Lower costs

Automate repetitive work to cut operational overhead and improve resource efficiency.

Better experience

Deliver faster, more consistent interactions for employees, customers and partners.

Scalable automation

Expand automation across departments while maintaining governance, control and reliability.

Integrations

Fits your enterprise stack

TotalAgility connects seamlessly with the systems your business already depends on. Integrate with leading platforms to ensure data flows accurately and securely across your operations.

TotalAgility FAQs

Find quick answers to the most common questions about TotalAgility.

Is TotalAgility available on cloud and on-premises?

Yes. Deploy in public cloud, private cloud, on-premises or hybrid environments to meet your organisation’s security and compliance requirements.

Absolutely. Common integrations include TechnologyOne, SAP, Oracle, Microsoft Dynamics, Salesforce and more.

Yes. Many organisations begin with a single workflow such as accounts payable and scale automation across departments as results grow.

Yes. Xcellerate IT delivers implementation, role-based training and ongoing local support to keep your automation running smoothly.

Yes. TotalAgility supports governance, access control and audit trails required for compliance in finance, government and public sector organisations.

Explore what’s possible with automation

Our experts can help you plan, implement and optimise TotalAgility to deliver faster, more reliable outcomes across your enterprise.