Direct signers through fields like signatures, initials, checkboxes and text boxes so nothing is missed or skipped.
A secure, user-friendly e-signature solution that helps teams send, sign and complete documents faster, without costly, per-user pricing.
Tungsten SignDoc accelerates how organisations send, sign and complete documents, replacing slow paper-based steps with streamlined digital workflows. Guided signing, clear prompts and intuitive layouts make it easy for customers, staff and partners to complete contracts, approvals and agreements on any device.
Flexible, package-based pricing gives organisations room to scale without per-user fees or complex licensing structures. Whether you are managing high-volume contracts or occasional approvals, you only pay for the signing packages you use.
As a Tungsten Automation titanium partner, Xcellerate IT helps you deploy, configure and integrate SignDoc so your signing workflows run smoothly across teams and systems. We provide local expertise across Australia and New Zealand to ensure your signing experience is secure, compliant and efficient from day one.
SignDoc provides a complete suite of e-signature capabilities designed for business, from guided signing and audit trails to authentication options and mobile access.
Direct signers through fields like signatures, initials, checkboxes and text boxes so nothing is missed or skipped.
Support click-to-sign, handwritten signatures, biometric signatures and signature images depending on your use case.
Protect sensitive agreements with email verification, SMS codes or security questions for signer identity assurance.
Track every step of the signing journey — sent, viewed, signed and completed — with a self-contained audit trail embedded in each document.
Customise emails, notifications and the signing interface to reflect your organisation’s identity and improve customer trust.
Enable face-to-face or remote signing on mobile, tablet or desktop, including support for modern workplace and field environments.
Direct signers through fields like signatures, initials, checkboxes and text boxes so nothing is missed or skipped.
Support click-to-sign, handwritten signatures, biometric signatures and signature images depending on your use case.
Protect sensitive agreements with email verification, SMS codes or security questions for signer identity assurance.
Track every step of the signing journey — sent, viewed, signed and completed — with a self-contained audit trail embedded in each document.
Customise emails, notifications and the signing interface to reflect your organisation’s identity and improve customer trust.
Enable face-to-face or remote signing on mobile, tablet or desktop, including support for modern workplace and field environments.
SignDoc provides the features teams need to prepare, send, sign and manage agreements securely and efficiently.
Prepare PDFs or Word documents for signing with automatic field detection and assignment.
Save time by converting frequently used documents into reusable signing templates.
Send automated alerts to keep agreements moving and reduce delays.
Allow signers to delegate the signing request to another authorised person when needed.
Configure signers to sign in order, simultaneously or in staged sequences.
View progress, status changes and completion in real time.
Control access with email, SMS or security-question authentication.
White-label the experience to match your organisation’s design and tone.
Sign using the SignDoc Assistant app or Microsoft Teams extension.
SignDoc supports secure, compliant and user-friendly signing across industries that rely on timely approvals, regulated documents and customer-facing workflows.
Faster execution of engagement letters, contracts and agreements. Guided signing reduces errors, while audit trails and signature validation support compliance and dispute resolution.
Streamline account opening, loan documents, claims, policy updates and internal approvals. Flexible authentication and biometrics help mitigate fraud and strengthen customer trust.
Digitise forms, applications and service requests to reduce turnaround times and improve citizen experience. Audit trails, compliance controls and broad device support meet policy and accessibility needs.
Support patient onboarding, consent forms, staff paperwork and service agreements with secure, paperless signing. Detailed audit trails help meet compliance and record-keeping requirements.
Centralise HR, payroll, procurement and vendor approval workflows. Templates accelerate internal processes and reduce manual follow-ups across distributed teams.
Enable fast, on-site signing for inspections, deliveries, service documentation or face-to-face approvals. The SignDoc Assistant app ensures users can complete signatures from any device.
SignDoc is designed to meet global e-signature regulations and provide strong evidential weight for digital transactions.
Aligned with ESIGN, UETA, eIDAS, ETA and SOC2 guidelines.
Use certificate-based signatures for scenarios requiring stronger assurance.
Integrate certificates from trusted service providers (TSP/QTSP).
Signed documents include a self-contained, tamper-evident record of the signing journey.
Protect signature integrity according to NIST and EU standards.
Support for industry-specific compliance frameworks including FDA 21 CFR Part 11.
As a long-standing Tungsten Automation partner, Xcellerate IT delivers the guidance and support organisations need to run SignDoc at scale.
Set up templates, workflows, authentication policies and branding correctly from the start.
Connect SignDoc with Tungsten Power PDF, TotalAgility or your internal systems.
Ensure your signing processes align with regulatory obligations and internal governance.
Help teams adopt e-signatures confidently with practical, role-based training.
Get help from Australian-based experts familiar with government and enterprise requirements.
Support for ongoing growth, new signing workflows and long-term digital transformation goals.






SignDoc helps organisations speed up transactions, strengthen compliance and enhance customer experience while reducing manual effort.
Complete agreements faster with guided signing, notifications and clear workflows.
Enable convenient signing from any device with a clean, simple interface.
Remove printing, scanning, postage and manual handling.
Meet global e-signature regulations including ESIGN, UETA, eIDAS and ETA.
Support for certificate-based signatures, biometrics and stronger identity verification.
Maintain secure, verifiable audit trails without relying on third-party validation services.
By automating business processes, we have reduced costs significantly, improved information visibility and accuracy, and enhanced the productivity of our team. Xcellerate IT did an excellent job of understanding our requirements and delivering a powerful, customised solution within the specified timeframe. The user-friendly software, combined with effective knowledge transfer from Xcellerate IT, meant that we were able to hit the ground running on day one.
Phil Bailey
Shared Services Manager, Onsite Rental Group
Xcellerate IT had the experience, skill and technology we were looking for in a business process automation partner. We were very confident that the proposed solution would meet all of our needs now and in the future.
Emily Luchetti
Financial Accountant, Catholic Diocese of Wollongong
Xcellerate IT’s service is exceptional. Their point of difference is not only their platform, but their team’s dedication and passion to deliver an excellent solution for their customers. Their team is solution focused, collaborative, accommodating and pragmatic. We are implementing their solution in a highly complex environment and have had a seamless experience. I highly recommend XIT and their product.
5 stars from me!
Matisha Angus
Consultant & Project Lead P2P – Ignite, Resthaven
Find quick answers to the most common questions about SignDoc.
Yes. SignDoc supports globally recognised eSignature regulations including ESIGN (US), eIDAS (EU) and ETA (Australia). Documents signed through SignDoc hold the same legal validity as traditional handwritten signatures within these frameworks.
Pricing is based on signing packages, not per-seat licensing. You can have unlimited users, and only pay for the number of signing packages you consume annually.
A package can include one or more documents and one or more signatures. Each completed package counts as one usage.
SignDoc supports all major e-signature types, including:
No. SignDoc can provide strong evidential weight without certificates.
However, certificates may be required for AES/QES workflows depending on your organisation, compliance requirements or jurisdiction. SignDoc supports both server-side and personal certificates.
Yes. Signers can complete documents on any device, including phones and tablets.
The SignDoc Assistant mobile app is available in both the Apple App Store and Google Play Store.
Yes. SignDoc provides a Teams extension that lets users receive notifications and access signing workflows directly inside Microsoft Teams (when enabled by your administrator).
Yes. SignDoc integrates with:
Yes. SignDoc includes:
It can also be configured to support industry-specific requirements such as FDA 21 CFR Part 11.
Yes. e-signatures created in SignDoc can be used as evidence in legal proceedings under major electronic signature frameworks including ESIGN (US), eIDAS (EU), and the Electronic Transactions Act (ETA) in Australia and Singapore. These regulations recognise that electronic signatures are legally valid and enforceable when used appropriately.
SignDoc supports:
Yes. As a certified Tungsten partner, Xcellerate IT can arrange an evaluation licence, typically valid for 90 days.
Yes. Every signed document includes a self-contained audit trail detailing who signed, when they signed, and the sequence of signing events. No third-party validation system is required.
SignDoc includes support for: English, French, German, Dutch, Italian, Portuguese, Spanish, Japanese and Simplified Chinese, plus custom localisation options.
Talk to our team about streamlining how your organisation prepares, sends and completes agreements.