Tungsten RPA

Modern RPA that eliminates manual work, reduces errors and connects digital tasks across your systems with intelligent automation.

Intelligent RPA that automates work across applications, screens and systems

Robotic process automation accelerates digital work by taking on repetitive, rule driven tasks that slow down finance, operations, IT and customer service teams. Tungsten RPA provides low code design tools, reusable components and screen automation so digital workers can interact with applications the same way people do.

 

RPA connects legacy and modern systems without heavy custom development, making it faster to automate multi step processes with greater accuracy and control. With embedded AI and cognitive capture, robots can read screens, extract and interpret data, trigger actions and keep work moving consistently across your workflows.

 

As a Tungsten Automation titanium partner, Xcellerate IT helps organisations across Australia and New Zealand design, deploy and scale RPA safely within their environment, ensuring each robot is governed, monitored and tuned for long term performance.

Platform capabilities

Built for enterprise scale and reliability

Tungsten RPA provides the core capabilities needed to design, run and govern digital workers across your business.

Low code robot design

Build and adjust robots with a visual design studio that business and IT users can understand. Reusable building blocks and guided logic help you automate faster without relying on heavy custom development.

Intelligent screen automation

Configure robots to work with applications at the UI level, including virtualised and legacy environments. RPA can recognise fields, buttons and screen elements so digital workers complete tasks the same way people do.

System and data connectivity

Connect robots to core systems, APIs and data sources to move information between applications accurately. This allows RPA to update records, trigger processes and keep systems in sync without manual intervention.

Document and data understanding

Use embedded cognitive capture to read, classify and extract information from documents and unstructured content. Robots can act on this data to complete tasks, update systems or hand off to human teams when required.

Centralised control and scaling

Manage robots, schedules and workloads from a central console as usage grows. Monitoring and governance tools help you track performance, maintain compliance and scale RPA safely across departments.

How it works

Tungsten RPA automates tasks across your systems

Tungsten RPA uses discovery, low code design and centralised orchestration to deploy digital workers that complete tasks reliably across your applications and systems.

Discover automation opportunities

Analyse how people complete digital tasks to identify repetitive, rule based work suitable for automation. Discovery insights help you prioritise high value processes.

Design digital workers visually

Use a low code, drag and drop design studio to build robots with reusable steps and business friendly logic. This speeds delivery and reduces reliance on custom development.

Interact with screens and systems

Define how robots interact with applications, screens, APIs and data sources. RPA can read fields, click buttons, extract data and update records across your systems.

Handle documents and content

Enable robots to read, classify and extract information from emails, PDFs, forms and other documents using embedded cognitive capture and data understanding.

Deploy, schedule and orchestrate robots

Run digital workers on demand, on a schedule or in response to system events. Central orchestration manages queues, capacity and work distribution across teams.

Monitor and refine automations

Dashboards and logs provide real time visibility into throughput, exceptions and robot health. Insights help you fine tune automations and expand safely over time.

Tungsten RPA as a core automation engine inside the TotalAgility platform

Tungsten RPA is the task automation engine that executes repetitive, rule driven work across applications and systems. It can be used on its own to automate targeted processes or deployed as part of the broader TotalAgility platform.

 

TotalAgility brings workflow automation, document intelligence, decisioning and orchestration together in one environment. When combined with RPA, it connects task automation with end to end workflows, enabling digital workers to operate alongside people and systems in a coordinated process.

 

RPA on its own suits teams that need to automate discrete tasks or specific digital activities. RPA within TotalAgility is ideal when you need full workflow automation, document processing, rules management and governed orchestration across departments.

AI and intelligence

Smarter automation for more reliable outcomes

Tungsten RPA uses embedded AI, cognitive capture and screen understanding to help digital workers interpret information, read documents and complete tasks reliably across your applications.

Cognitive data extraction

AI powered capture reads documents, emails and unstructured content to extract key information with higher accuracy. Robots can act on this data or pass exceptions to human teams.

Screen and UI understanding

Robots use computer vision to identify fields, buttons and elements on screen, even in virtualised or legacy environments. This improves reliability when automating tasks that rely on user interfaces.

Adaptive learning

Machine learning helps digital workers improve over time. As robots encounter more formats and variations, the platform refines how it reads, extracts and interprets information across your processes.

Core functionality

Key features that keep digital workers running smoothly

Tungsten RPA provides the controls, governance and lifecycle tools needed to run, monitor and scale digital workers reliably across your organisation.

Robot lifecycle management

Create, version and maintain robots through a structured lifecycle that supports development, testing and controlled promotion into production environments.

Work queue orchestration

Manage task queues and workloads from a central console. Assign work to the right robots, balance demand and optimise throughput as usage grows.

 

Scheduling and triggers

Run robots on demand, at scheduled intervals or in response to events in your systems and applications. Flexible triggers help align automation with operational rhythms.

Centralised monitoring

Track robot activity, performance, exceptions and utilisation in real time. Dashboards provide visibility into digital worker health so teams can act quickly when issues arise.

Secure credential and access control

Store and manage credentials securely to ensure robots access only the systems and actions they are authorised for. Role based controls strengthen governance across departments.

Version control

Use built in repository synchronisation to manage updates across development, test and production. Consistent versioning helps maintain reliability as automations evolve.

Use cases

Automation that streamlines operations across your organisation

Tungsten RPA removes repetitive, rule based work so teams can move faster, reduce errors and focus on higher value tasks. These are the processes where digital workers deliver the strongest operational lift.

Finance and accounting automation

Robots handle reconciliations, data entry, reporting updates and vendor checks. This reduces manual workload, improves accuracy and supports cleaner financial operations.

RPA retrieves data, updates records and triggers follow up actions automatically. Service teams resolve cases faster and spend more time on complex customer conversations.

Digital workers prepare documents, update systems and validate compliance details. HR teams streamline onboarding, leaver processing and internal requests with fewer delays.

RPA automates provisioning, password resets, scheduled checks and common helpdesk tasks. This frees IT teams to focus on higher priority work while improving service response times.

Insurance and government teams use RPA to extract data, validate details and route cases for assessment. Straightforward claims move quickly while exceptions receive targeted review.

Robots move data between legacy and modern systems with high accuracy. This reduces manual intervention, accelerates transformation projects and improves platform reliability.

Why Xcellerate IT

Your trusted partner for successful RPA delivery

RPA performs best when it is designed, deployed and supported by specialists. We help you identify automation opportunities, build reliable digital workers and ensure they run smoothly in your environment.

Proven automation expertise

We design and scale RPA solutions that deliver measurable results. Our team applies deep experience to ensure your digital workers run reliably from day one.

End to end implementation

From discovery and design through to build, testing and deployment, we manage every step of your automation journey with a clear, structured delivery approach.

Integration and connectivity

We ensure robots communicate smoothly with your ERP, CRM, internal platforms and external systems. This improves data flow and reduces manual intervention.

Risk management

Our approach incorporates controls for access, oversight and change management. This helps you maintain operational integrity as automation scales.

Capability uplift

We train your teams to maintain, monitor and evolve automations with confidence. This strengthens internal capability and reduces ongoing support needs.

Long term partnership

After go live, we provide practical guidance, performance tuning and support. This helps you keep automations stable and extend RPA to new processes over time.

Chosen by leading organisations

Business outcomes

The measurable impact of Tungsten RPA

Tungsten RPA reduces manual effort, improves accuracy and speeds up routine processes across your organisation.

Faster processing

Robots complete routine tasks in seconds, reducing delays across finance, operations and support workflows.

Higher data accuracy

Automated input and validation remove common human errors, improving reliability and downstream decision making.

Lower operational costs

By shifting repetitive work to digital workers, teams can focus on higher value activities and reduce manual overhead.

Improved employee experience

RPA removes tedious tasks so staff can spend more time on meaningful work and customer facing interactions.

Greater process consistency

Robots execute tasks the same way every time, strengthening compliance and audit readiness across your organisation.

Scalable automation growth

Start small and extend automation across departments at your own pace, without slowing down teams or disrupting systems.

Integrations

Fits your existing systems and business applications

Tungsten RPA works alongside your current platforms without disruption. Robots connect to modern and legacy systems to streamline data flow, eliminate manual steps and improve operational reliability.

Tungsten RPA FAQs

Find quick answers to the most common questions about Tungsten RPA.

What is robotic process automation?

Robotic process automation uses software robots to complete repetitive, rule-based tasks that would otherwise require manual effort. Tungsten RPA interacts with business systems, captures data, updates records and triggers actions to streamline routine work.

No. RPA follows predefined rules, while AI can analyse patterns, learn and adapt. Tungsten RPA combines both capabilities. Robots handle structured, rule-based tasks while embedded AI improves document interpretation and supports more intelligent automation.

RPA is ideal for tasks that are repetitive, structured and system-driven. This includes data entry, validations, reconciliations, onboarding steps, reporting updates and actions across finance, HR, customer service, IT and operations.

Yes. Tungsten RPA uses UI automation, screen recognition and direct connectors to interact with both modern applications and legacy systems, even when APIs are limited or unavailable.

Most organisations begin with small automations that can be deployed quickly. Using low-code design and reusable components, Tungsten RPA allows businesses to scale from targeted improvements to broader automation programs at their own pace.

No. Tungsten RPA includes a visual, low-code design environment for business users and citizen developers. Technical teams can extend, customise or govern automations as needed, but coding is not required for standard workflows.

Yes. Tungsten RPA supports role-based access control, audit trails and governed deployment. Robots follow defined policies and maintain consistent, compliant behaviour across all target applications.

Tungsten RPA can run as a standalone automation platform or as a native capability within TotalAgility. When used together, RPA handles system interactions and repetitive tasks while TotalAgility manages workflow orchestration, routing and business logic for end to end automation.

Start your RPA journey with confidence

Speak with our automation specialists to plan, build and optimise Tungsten RPA for your organisation.